We always aim to provide a great service to our customers in order to give them complete confidence and satisfaction with the work that we have carried out for them.
Many of our clients have contacted us afterwards in order to say ‘thank you’ and to let us know how pleased they are with what we have done for them. It is a great source of satisfaction that some of our customers have been with us since we started the company way back in 1999.
Here is a selection of some of the comments that we have received recently and our thanks go to those of you who have taken the time to send them in.
“I wanted to say a huge thank you for setting up my new laptop – your advice, support and patience means that I am now using the computer with confidence, unlike a previous experience that I had with another firm. I have recommended you to various people.” (Private Client: North Baddesley – May 2016)
“I have been a very satisfied customer of yours for a number of years and you have always responded quickly and efficiently – you are a company that I would recommend to anybody without hesitation.” (Private Client: Romsey – November 2015)
“Just a note to thank you for the helpful and professional approach that I enjoyed when you fixed my PC earlier today and on my previous visit to your offices – I will certainly recommend you to my circle of contacts.” (Private Client: Southampton – August 2015)
“A short note to you guys for doing such a quick turn-around repair on my iMac fan problem. You provided an extremely quick, friendly and cost effective service and I will be thoroughly recommending Widenet to friends and business colleagues.” (Private Client: Romsey – October 2014)
“Can I thank you for your time and patience in resolving our various problems – your guidance, patience and skills were very much appreciated and we are pleased to be back working in a happy contented office.” (Business Client: Romsey – September 2014)
“I’d just like to say how pleased I am with the work you carried out on my PC. The new operating system and software have made a world of difference and it was very helpful to have such a comprehensive ‘tutorial’ when we came to collect it.” (Private Client: Romsey – May 2014)
“I would like to place on record that the help and advice given by Nigel & James during the resolution of my recent computer problems has been exemplary. Their willingness to explain things to a ‘non-expert’ in the field of computer technology was highly re-assuring & I would recommend their services to the local community without hesitation.” (Private Client: Romsey – April 2014)
“The staff at Widenet Computer Services have ‘saved my life’ on numerous occasions and continue to do so – I simply couldn’t be without them.” (Private Client: Winchester – February 2014)